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FREQUENTLY ASKED QUESTIONS

HOW DO I SCHEDULE A FIRE STATION TOUR?

Tours of the Fire Station may be scheduled by calling (510) 724-8970. We request that tours be scheduled in advance. To assist in scheduling, please have the following information available:

  • Date and time requested
  • Number of persons expected to attend
  • Age group of attendeess
  • Which Station – see Locations
  • Length of tour requested
  • Any special requests

We can also come to you. If you would like a firefighter to speak to a group of children or adults regarding fire safety call (510) 724-8970 to set up a meeting.


HOW DO I REQUEST A FIRE REPORT?

Call (510) 724-8970. There is an $8.00 service fee for report copies. Date, time and location of the incident is needed before we can process your request.


WHY IS MY SMOKE DETECTOR "CHIRPING"?

Smoke detectors are designed to emit a "CHIRP" every few minutes when the battery is low. This is a warning that the battery should be replaced immediately.


ARE FIREWORKS LEGAL IN PINOLE?

No, they are illegal in Contra Costa County. The City of Pinole does sponsor a professional fireworks show in conjunction with the City of Hercules– Tennent avenue at the bay – on the 4th of July. Check the Pinole Calendar for updates.


IS IT LEGAL TO BURN LEAVES AND/OR TRASH?

No, the Bay Area Air Quality Management District prohibits burning anything outdoors in Pinole.


HOW CAN I GET A FIRE INSPECTION FOR MY BUSINESS?

Call (510) 724-8970 to make an appointment.


WHERE CAN I GET MY FIRE EXTINGUISHER SERVICED?

There are several businesses listed in the phone book under "Fire Protection"


WHERE CAN I TAKE A CPR OR FIRST AID CLASS?

American Red Cross
3200 MacDonald Avenue
(510) 307-4400, American Heart Association

Or any Jr. College.


HOW DO I DISPOSE OF MY CHRISTMAS TREE?

Richmond Sanitary service offers a tree pick-up after the holidays. Call (510) 262-1610 for more information.


WHERE CAN I DISPOSE OF HOUSEHOLD HAZARDOUS WASTE (PAINT, SOLVENTS, ETC.)?

Information on proper ways to dispose of household hazardous waste is available from the Public Works Department.


MY NEIGHBOR HAS DRY WEEDS THAT ARE A FIRE HAZARD. WHAT SHOULD I DO?

Call the fire department (510) 724-8970. We enforce weed abatement issues from June 1st through the end of the summer.


DO YOU RESCUE CATS FROM TREES?

We are called to assist the public with many different situations. But we typically do not rescue cats from trees. Often you can lure the cat down by placing some food below - when the cat gets hungry he will usually come down. If you need further assistance, contact...

Contra Costa County Animal Services Department
651 Pinole Shores Drive, 510-374-3966
http://contra.napanet.net/depart/animal/


CAN I GET A FIRE DEPARTMENT PATCH?

We are unable to fill patch requests due to the high volume of inquiries.


ARE YOU HIRING?

We are currently frozen at existing staffing level until the economic outlook is determined.


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